គោលការណ៍ភាពឯកជន

1. Introduction

Welcome to Bayon Restaurant Group. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our mobile applications (available on iOS and Android), and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone number, and mailing address
• Reservation Data: Reservation dates, times, party size, and special requests
• Location Data: With your permission, we may collect location data to help you find nearby restaurant locations and provide location-based services
• Device Data: Device type, operating system, unique device identifiers, mobile network information
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website, mobile application, and services
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences
• Payment Information: Payment card details and transaction information (processed securely through third-party payment processors)

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your reservations
• To provide customer service and respond to your inquiries
• To send you important information about your reservations
• To improve our website, mobile applications, services, and customer experience
• To send you marketing communications (only with your consent)
• To comply with legal obligations

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

6. Your Rights

Under data protection laws, you have rights including:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request that we correct any information you believe is inaccurate or incomplete
• Right to erasure: You can request that we erase your personal data under certain conditions
• Right to restrict processing: You can request that we restrict the processing of your personal data under certain conditions
• Right to object to processing: You can object to our processing of your personal data under certain conditions
• Right to data portability: You can request that we transfer your data to another organization or directly to you under certain conditions

7. Mobile Application Permissions

Our mobile application may request the following permissions:

• Location Services: To help you find nearby restaurant locations and provide directions (optional, requires your permission)
• Camera: To scan QR codes or upload profile pictures (optional, requires your permission)
• Notifications: To send you reservation confirmations, reminders, and promotional offers (optional, can be disabled in settings)
• Calendar: To add reservation dates to your calendar (optional, requires your permission)

You can manage these permissions at any time through your device settings. Denying these permissions will not prevent you from using the app, but some features may be limited.

8. Cookies and Tracking Technologies

Our website and mobile application use cookies and similar tracking technologies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our services. Cookies are small text files that are placed on your computer or mobile device when you visit a website or use an app. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.

9. Third-Party Services and Links

Our website and mobile application may include links to third-party websites, plug-ins, and applications, or integrate with third-party services such as:

• Payment processors for secure payment processing
• Analytics services to understand how users interact with our services
• Social media platforms for social sharing features
• Mapping services for location features

Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party services and are not responsible for their privacy statements. We recommend reviewing the privacy policies of any third-party services before using them.

10. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (payment processing, analytics, customer support)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

All third-party service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than providing services to us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy. For material changes, we will provide prominent notice through our mobile application or by email.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• By visiting our contact page at bayonrestaurant.com/contact
• By email (contact information available on our website)
• By phone (contact information available on our website)

13. Children's Privacy

Our services are not directed to individuals under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

14. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

15. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us using the contact information provided in this policy.